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How do I order a spare or replacement key?
What documentation is required when ordering a key?
Can I order a key over the phone?
Can I reprogram a used key?
Where can I purchase a Mercedes-Benz smart key?
Can somebody else order and/or pick up a key on my behalf?
Why do I have to bring my vehicle in when picking up a key?
What if I cannot get my vehicle to the dealership?
Do I have to order a key or does the dealership have them in stock?
My dealership knows me. Why do I need to provide all this documentation?
My vehicle is registered to my employer. What documentation is required?
My vehicle is owned by a leasing company and is registered to them. What documentation is required?
Can I get a new key from a licensed locksmith?
Will the missing/lost key be disabled?
My key has stopped working. Does it need to be replaced?
Can the dealership mail my key to me?
Can I cancel a key order?
Can I return a previously purchased key?
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