Q. Why are some US vehicles inadmissible?
A. A vehicle is deemed inadmissible when it cannot be
certified to meet Canadian safety requirements.
Q. Are vehicles admissible if they do not have a clear
title?
A. No. If a vehicle is branded Salvage/Rebuildable, or has been
written off due to an accident or other permanent damage (such as
stolen, flood or other water damage), or altered/modified from its
original configuration at the time of manufacture (emission and
safety standards), it is not admissible into Canada.
Q. Why do US vehicles require modifications for
importation into Canada?
A. As Canadian & US safety standards are not
completely aligned, all US vehicles that are admissible require
certification work in order for them to meet Canadian safety
requirements.
Q. Can a Mercedes-Benz dealer in the US or an
independent garage in Canada perform the safety certification
work?
A. No. Safety certification work can only be performed at an
authorized Mercedes-Benz dealer in Canada.
Q. How much does it cost to modify a US
vehicle?
A. Estimates for safety certification work are only available
through an authorized Mercedes-Benz dealer in Canada (charges may
apply).
Q. What modifications are needed in order for a US
vehicle to comply with Canadian safety standards?
A. The scope of the safety certification work required varies
depending on the model. Specifics on safety certification work must
be obtained from an authorized Mercedes-Benz dealer in Canada. The
dealer will require the Vehicle Identification Number (VIN) in
order to provide such specifics. Obtaining a Letter of
Admissibility prior to purchasing the vehicle in the US is
recommended. This letter will confirm the vehicle's
admissibility status into Canada and should be presented to the
authorized Mercedes-Benz Canada dealer performing the safety
certification work.
Q. How do I obtain a Letter of
Admissibility?
A. Letters of Admissibility are provided by Mercedes-Benz Canada.
To request a letter of admissibility, please use the link provided
at the top right corner of this page.
Q. How will the Letter of Admissibility be sent to
me?
A. We have a process set up to manage these requests that
necessitates all Admissibility Letters to be sent by regular
mail.
Q. How do I obtain a Recall Clearance Letter for a US
vehicle?
A. Recall Clearance letters for US vehicles must be obtained
through Mercedes-Benz USA (1-800-367-6372).
Q. If I import a US vehicle into Canada, is the
warranty still applicable?
A. Remaining U.S.A. factory warranty will be activated in
Canada once the required certification work is completed and the
compliance letter has been issued by Mercedes-Benz Canada.
Q. Is the Extended Limited Warranty on a US vehicle
applicable in Canada?
A. No.
Q. Can I purchase a Mercedes-Benz Extended
Limited Warranty in Canada for my US vehicle?
A. No.
Q. Do vehicles imported from the US have
Mercedes-Benz Roadside Assistance Coverage in Canada?
A. No. You may call the Canadian Roadside
Assistance number (1-800-387-0100) for service, but assistance will
be provided on a fee-per-service basis only.
