4. What charges will my Lease End Statement include?
Any excess wear and tear charges, excess kilometre charges (refer to your lease agreement), damage charges for anything that makes the vehicle unsafe or unlawful to operate, any remaining payments, and any additional fees you may have incurred prior to returning your vehicle. It will also detail any credits you may be owed.5. Why might I not receive a Vehicle Condition Summary and a Lease-end Statement at the time of return?
If a third-party pre-inspection was not performed on your vehicle prior to return or if the condition of your vehicle has changed since the vehicle pre-inspection was conducted, a Vehicle Condition Summary and a Lease-end Statement may not be available and a final third-party inspection may be needed to determine your final kilometrage and any excess wear and tear.6. When will I get the refund of my security deposit?
Once Mercedes-Benz Financial Services has been notified of the vehicle return by the dealership, your account will be settled. If there are no excess wear and tear charges, outstanding payments, excess kilometrage or additional fees assessed to the account, your security deposit will be refunded within 14 days. In the event that you move during the term of the lease please contact Mercedes-Benz Financial Services at 1-866-202-6969
to update your file.