1. Information Package Nine months prior to your expected vehicle return date
We help you kick off your lease return preparations by mailing an information package. Inside, you’ll find valuable information regarding the lease return process, exciting offers and a First Class Condition Card.
2. Third-Party Vehicle Pre-Inspection 3 Months Before Your Expected Return Day
You will be contacted to set up a no-charge third-party vehicle pre-inspection. We encourage you to have your vehicle pre-inspection completed between 45 and 90 days prior to your expected return date to ensure enough time for maintenance or repairs, if needed. Flexible and convenient, it can take place at your home, workplace, or even your local Mercedes-Benz dealership, at a time that works for you. This inspection will help you avoid any surprises when you’re ready to return your vehicle.
We recommend repairs be performed at an authorized Mercedes-Benz dealer or body shop to ensure the best quality and avoid any unexpected charges if repairs do not meet our standards.
Remember – you won’t be able to make any repairs once you return the vehicle to the dealership.