Owner Resources
At Mercedes-Benz, our task is to deliver the highest quality GenuineParts & Service in the industry. Over a century of experience in vehicle and parts manufacturing enables us to continually deliver outstanding performance of your vehicle.
Mercedes me connect
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Mercedes-Benz Financial Services
All of your vehicle information in one place.
Mercedes me connect allows you to stay in touch with your vehicle from anywhere – while your vehicle stays in touch with everything that’s important to you.
Access your account.
Discover the benefits of managing your Mercedes-Benz Financial Services account online with quick access to the following features:
- Update Your Information: Address, Bank Account, and contact preferences
- Access Account Information: Transaction History, Payoff Balance
- Make a payment or submit a special request
Mercedes-Benz Star Access™
Thanks to our partnership with Live Nation Canada, Mercedes-Benz customers have access to unforgettable music performances across Canada with premium concert tickets available exclusively for purchase through the Mercedes-Benz Star Access™ Concierge Service.
Resources
Operator's Manuals
Find guides and important information about oil changes, tire rotations, filter changes and more to ensure a long and healthy life for your Mercedes-Benz.
How-to Videos
Having trouble with a specific technology or function? Watch helpful videos on topics from Bluetooth pairing to garage door pairing and more.
Roadside Assistance
When you drive a Mercedes-Benz, assistance is on-call 24/7, so if you ever need it, we'll be there.
Lease Return Options
The road doesn't end when your lease does. We’re here to help you understand your options and responsibilities during the lease return process.
Accessories
Whether it's a style modification, or a functional change, Mercedes-Benz has the best products to perfectly fit your vehicle and lifestyle.
Maintenance
Maintaining your Mercedes-Benz
Your Mercedes-Benz is made up of thousands of parts, all working in unison to deliver quality performance, comfort, and safety. See how to properly maintain it at every leg of the journey, and keep it running like new for years to come.
High Mileage Award
The Mercedes-Benz High Mileage Award program has been developed to recognize and reward brand loyalty and vehicle durability. The High Mileage Award is available free to Mercedes-Benz owners who have surpassed the 250,000 km, 500,000 km or 1,000,000 km milestone(s).
After successfully completing the award application, owners must take the car to a Mercedes-Benz authorized dealer for odometer verification. Mercedes-Benz owners should expect to receive their grille badge along with a presentation folio with a High Mileage Award certificate in 4-6 weeks time.
Customer Support
We would like to hear from you. If you're looking to get in touch with a Mercedes-Benz Canada representative, this is the place to do it.