Contact Us

Contact Us

We would like to hear from you. If you're looking to get in touch with a Mercedes-Benz Canada representative, this is the place to do it.

Contact Us

Mercedes-Benz Customer Assistance
For all general customer assistance, please email:cs.can@cac.mercedes-benz.com
Please include the following information on all general requests:

*First Name:
*Last Name:
*Postal Code:
*Province:
VIN:
Servicing Dealer:
*Email address: 

Sponsorship or Donation Requests
For sponsorship or donation requests, please email: mbc_sponsorships@mercedes-benz.ca

Mercedes-Benz Customer Assistance
For general customer assistance, call toll-free at: 1-800-387-0100
Monday to Friday, 9:00 am – 5:00 pm (EST)

Roadside Assistance
For immediate assistance anywhere in Canada, call 24-Hour Roadside Assistance toll-free at:
1-800-387-0100
Available 24/7

Mercedes-Benz Financial Customer Service
For all financing and leasing inquires, call toll-free at: 1-888-LEASE-MB (1-888-532-7362)
Monday to Friday, 9:00 am – 5:00 pm (EST)
Please have your banking information and Mercedes-Benz Financial Services account number(s) available so that we can serve you as quickly and efficiently as possible. 

Mercedes-Benz Canada Inc
Customer Assistance 
98 Vanderhoof Ave 
Toronto, ON
M4G 4C9

Mercedes-Benz Financial Services
Customer Service
2680 Matheson Blvd. East
Suite 500
Mississauga, ON
L4W 0A5

The official social media accounts for Mercedes-Benz Canada where all fans and brand lovers unite.
Join us to connect, interact and share your passion for the brand, products and services of Mercedes-Benz. You can expect regularly updated information and exclusive insights into the world of Mercedes-Benz Canada.

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Accessibility for Persons with Disabilities

Mercedes-Benz Canada and Mercedes-Benz Financial Services Canada are committed to providing accessible customer service to persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), we have developed standards that will improve accessibility across the Province of Ontario in a manner that respects the dignity and independence of persons with disabilities.

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