Skip Navigation Mercedes-Benz
    • Mercedes-AMG
    • EQ Electric
    • Certified Pre-Owned
    • Special Offers
    • Compare Vehicles
    • All Vehicles
    • Saved Vehicles
    • Special Offers

      • New Vehicle Offers
      • Certified Pre-Owned Offers
    • My Mercedes me ID

      Even if you don’t own a Mercedes-Benz, you can register for an account to save builds, track inventory, and more.

      My Mercedes me ID

      Saved Vehicles
      View Account
    • Save Time and Shop Online

      Build your deal in a few easy steps, then finalize purchase with the dealer.

      How It Works
      Build Your Deal
  • Vehicles

    • Mercedes-AMG
    • EQ Electric
    • Certified Pre-Owned
    • Special Offers
    • Compare Vehicles
    • All Vehicles
    • Saved Vehicles
      • GLA SUV

        Starting at $42,400 *

        • GLA 250 4MATIC SUV Build
        • AMG GLA 35 4MATIC SUV Build
        • AMG GLA 45 4MATIC SUV Build
      • GLB SUV

        Starting at $46,500 *

        • GLB 250 4MATIC SUV Build
        • AMG GLB 35 4MATIC SUV Build
      • GLC SUV

        Starting at $49,900 *

        • GLC 300 4MATIC SUV Build
        • AMG GLC 43 4MATIC SUV Build
        • AMG GLC 63 S 4MATIC+ SUV Build
      • GLC Coupe

        Starting at $53,900 *

        • GLC 300 4MATIC Coupe Build
        • AMG GLC 43 4MATIC Coupe Build
        • AMG GLC 63 S 4MATIC+ Coupe Build
      • GLE SUV

        Starting at $69,900 *

        • GLE 350 4MATIC SUV Build
        • GLE 450 4MATIC SUV Build
        • AMG GLE 53 4MATIC+ SUV Build
        • AMG GLE 63 S 4MATIC+ SUV Build
      • GLE Coupe

        Starting at $94,500 *

        • AMG GLE 53 4MATIC+ Coupe Build
        • AMG GLE 63 S 4MATIC+ Coupe Build
      • GLS SUV

        Starting at $101,900 *

        • GLS 450 4MATIC SUV Build
        • GLS 580 4MATIC SUV Build
        • AMG GLS 63 4MATIC+ SUV Build
      • Mercedes-Maybach GLS SUV

        Price Coming Soon

      • G-Class SUV

        Starting at $154,900 *

        • G 550 SUV Build
        • Mercedes-AMG G 63 SUV Build
      • A-Class Hatch

        Starting at $39,900 *

        • A 250 4MATIC Hatch Build
        • AMG A 35 4MATIC Hatch Build
      • A-Class Sedan

        Starting at $37,800 *

        • A 220 4MATIC Sedan Build
        • AMG A 35 4MATIC Sedan Build
      • C-Class Sedan

        Starting at $46,400 *

        • C 300 4MATIC Sedan Build
        • AMG C 43 4MATIC Sedan Build
        • AMG C 63 Sedan Build
        • AMG C 63 S Sedan Build
      • E-Class Sedan

        Starting at $63,100 *

        • E 350 4MATIC Sedan Build
        • E 450 4MATIC Sedan Build
        • AMG E 53 4MATIC+ Sedan Build
        • AMG E 63 S 4MATIC+ Sedan Build
      • S-Class Sedan

        Starting at $109,000 *

        • S 450 4MATIC Sedan (Short Wheelbase) Build
        • S 560 4MATIC Sedan (Short Wheelbase) Build
        • S 560 4MATIC Sedan (Long Wheelbase) Build
        • S 560e Sedan (Long Wheelbase) Build
        • AMG S 63 4MATIC+ Sedan Build
        • AMG S 65 Sedan
      • Maybach S-Class

        Starting at $212,000 *

        • Mercedes-Maybach S 560 4MATIC Sedan Build
        • Mercedes-Maybach S 650 Sedan Build
      • C-Class Wagon

        Starting at $47,700 *

        • C 300 4MATIC Wagon Build
        • AMG C 43 4MATIC Wagon Build
      • E-Class Wagon

        Starting at $76,400 *

        • E 450 4MATIC Wagon Build
        • AMG E 53 4MATIC+ Wagon Build
        • AMG E 63 S 4MATIC+ Wagon Build
      • CLA Coupe

        Starting at $43,600 *

        • CLA 250 4MATIC Coupe Build
        • AMG CLA 35 Coupe Build
        • AMG CLA 45 Coupe Build
      • C-Class Coupe

        Starting at $50,100 *

        • C 300 4MATIC Coupe Build
        • AMG C 43 4MATIC Coupe Build
        • AMG C 63 S Coupe Build
      • E-Class Coupe

        Starting at $75,400 *

        • E 450 4MATIC Coupe Build
        • AMG E 53 4MATIC+ Coupe Build
      • CLS Coupe

        Starting at $82,500 *

        • CLS 450 4MATIC Coupe Build
        • AMG CLS 53 4MATIC+ Coupe Build
      • S-Class Coupe

        Starting at $158,500 *

        • S 560 4MATIC Coupe Build
        • AMG S 63 4MATIC+ Coupe Build
      • Mercedes-AMG GT 4-Door Coupe

        Starting at $119,800 *

        • AMG GT 53 4MATIC+ 4-door Coupe Build
        • AMG GT 63 4MATIC+ 4-door Coupe Build
        • AMG GT 63 S 4MATIC+ 4-door Coupe Build
      • Mercedes-AMG GT Coupe

        Starting at $170,400 *

        • AMG GT C Coupe Build
        • AMG GT R Coupe Build
      • C-Class Cabriolet

        Starting at $58,200 *

        • C 300 4MATIC Cabriolet Build
        • AMG C 43 4MATIC Cabriolet Build
        • AMG C 63 S Cabriolet Build
      • E-Class Cabriolet

        Starting at $83,000 *

        • E 450 4MATIC Cabriolet Build
        • AMG E 53 4MATIC+ Cabriolet Build
      • S-Class Cabriolet

        Starting at $170,900 *

        • S 560 Cabriolet Build
        • AMG S 63 4MATIC+ Cabriolet Build
      • SLC Roadster

        Starting at $60,900 *

        • SLC 300 Roadster Build
        • AMG SLC 43 Roadster Build
      • SL Roadster

        Starting at $108,300 *

        • SL 450 Roadster Build
        • SL 550 Roadster Build
      • Mercedes-AMG GT Roadster

        Starting at $185,400 *

        • Mercedes-AMG GT C Roadster Build
      • 2021 Mercedes-Benz S-Class

      • 2021 Mercedes-AMG GT Black Series

      • 2021 Mercedes-AMG E 63 S Sedan

      • 2021 Mercedes-Benz E-Class Cabriolet

      • 2021 Mercedes-Benz E-Class Sedan

      • 2021 Mercedes-Benz E-Class All-Terrain

      • 2021 Mercedes-AMG E 53 4MATIC+

      • Mercedes-AMG ONE

      • Vision EQS

      • Mercedes-Benz VISION AVTR

    • Build & Price

      • Build Your Own
      • Compare Vehicles
      • Special Offers
      • Estimate a Payment
      • Request a Quote
    • Owners

      • Maintenance
      • Owner's Support
    • Finance

      • Financial Services
      • Apply for Credit
    • Accessories

      • Vehicle Accessories
      • Mercedes-Benz Collection
      • Genuine Parts
    • Special Offers

      • New Vehicle Offers
      • Certified Pre-Owned Offers
    • My Mercedes me ID

      Even if you don’t own a Mercedes-Benz, you can register for an account to save builds, track inventory, and more.

      My Mercedes me ID

      Saved Vehicles
      View Account
    • New Inventory

      • New Vehicles
    • Certified Pre‑Owned

      • View CPO Inventory
      • See The Benefits
    • Save Time and Shop Online

      Build your deal in a few easy steps, then finalize purchase with the dealer.

      How It Works
      Build Your Deal
    • Find Retailers & Inventory

    • Owner's Resources

      Everything you need to properly equip your Mercedes-Benz and keep it running like new.

      • Maintenance
      • Owner's Support
      • Accessories
    • <i>Mercedes me</i>

      Mercedes me is the ultimate resource, putting control of your vehicle in the palm of your hand.

      • Visit Mercedes me Portal
      • Mercedes me connect
      • Mercedes me ID
    • My Mercedes me ID

      Even if you don’t own a Mercedes-Benz, you can register for an account to save builds, track inventory, and more.

      My Mercedes me ID

      Saved Vehicles
      View Account
mercedes me connect hero

Mercedes me

For 2019 and newer models, the new generation of Mercedes me Apps enables you to connect and interact with your Mercedes-Benz with ease and empowers you to experience the exhilaration beyond the drive.

The new generation of Mercedes me Apps

Searching for individual functions is now even easier, as they are assigned to different apps: Mercedes me 2020, Mercedes me Service and Mercedes me Store in 2021. In the main menu, you can switch between the apps without having to open them, and you are forwarded to the desired app automatically.

Use your existing Mercedes me ID to manage your account and your Mercedes-Benz. No Mercedes me ID yet? Then register quickly here or directly in your Mercedes me App.

Mercedes me App

This app lets you check your current vehicle status whenever and wherever you want. Are the windows and doors really closed? Are my tire pressures correct? How many more kilometres in the tank?

Find your favourite functions quickly and easily on the customizable start screen.

Download now for iOS and Android.

  • https://apps.apple.com/ca/app/mercedes-me-am/id1527415211
  • https://play.google.com/store/apps/details?id=com.daimler.ris.mercedesme.am.android

Mercedes me Service App

We want your vehicle to stay in top shape. The Mercedes me Service App therefore always sends you a timely reminder of your next service appointment and lets you book this with your preferred authorized Mercedes-Benz dealer quickly and easily - directly in the app. Also in the app: how-to videos with useful information about your vehicle.

The Mercedes me Service App will be available in Spring 2021.

Overview of Services

mercedes-me-connect-app

Connect Services

Complimentary for 3 years

The link between driver and vehicle

Monitor your vehicle and take action using the Mercedes me app. Whether you’re preparing for a trip using Remote Start or enjoying peace of mind with Vehicle Tracker and Valet Protect, these services make owning a Mercedes-Benz even more enjoyable.

 

Services include:

  • Remote Start and Remote Door Lock/Unlock
  • Remote Vehicle Status
  • Vehicle Tracker
  • Geofencing
  • Live Traffic Information
  • Online Map Update

See full list of features and disclaimers below for further information on availability of services by model and equipment.

assistance-support

Assistance & Support

Complimentary for as long as your vehicle’s technology is supported

A helping hand at every turn

The assistance features from Mercedes me connect allow you to hit the road without reservation. State-of-the-art technologies keep you safe inside your vehicle and informed when you’re not.

Services included:

  • Maintenance management
  • Breakdown management 
  • Accident recovery
  • Telediagnostics for improved servicing
  • 24/7 emergency call servicesDisclaimer[3]
  • Information Call and me Call services

 

See full list of features and disclaimers below for further information on availability of services by model and equipment.

Mercedes me connect

concierge-service

Concierge Service

1-year complimentary trial on select 2019 and 2020 modelsDisclaimer[4]

A top-notch luxury experience

With Mercedes me connect, owning a Mercedes-Benz becomes even more satisfying. Enjoy access to a Mercedes-Benz Concierge, your personal assistant who can help with reservations, tickets, travel arrangements, and more.

Services include:

  • 24/7 Mercedes-Benz Concierge Service
  • Agent-assisted POI download
  • Assistance via the in-vehicle call buttonDisclaimer[5]
in car wi-fi

In-car Wi-Fi

30-day complimentary trial.

Because the drive is just the beginning

With the entertainment features from Mercedes me connect, you may never want to exit your vehicle. Wi-Fi Hotspot lets you and your passengers surf the web at any time, while TuneIn® Radio offers thousands of stations, playlists and podcasts to soundtrack your journey.

Services include:

  • Wi-Fi Hotspot Disclaimer[6]
  • TuneIn® Radio Disclaimer[7]

Full Feature List

Discover all of the features available with Mercedes me connect.

Connect Services

REMOTE SERVICES

Start your vehicle’s engine remotely, and automatically heat or cool the cabin to your last climate control setting. [8] [9]

Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.[9]

View the latest data from your vehicle, including mileage, fuel level, tire pressure and more.[9]

Send an address from your phone directly to the Navigation system in your car. When you get to your car, you can start navigating right away, or save the address to your head unit. [6] [9]

For hybrid and electric vehicles, view your charging status and activate climate control remotely.[9]

Adjust your in-vehicle settings such as ambient lighting, mirror folding, acoustic lock, easy entry, and more. [9]

VEHICLE MONITORING SERVICES

View the current location of your vehicle on a map using your smartphone or computer. [9]

Never forget where you parked again. See your vehicle’s location within a one mile radius, and get walking directions to it.[9]

Set up a virtual boundary through the Mercedes me connect Portal, and be notified when your vehicle enters or exits that defined area.[9]

NAVIGATION SERVICES

View live traffic information and optimized route guidance on your vehicle’s navigation. [2] [6]

With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions. [2] [6]

When viewing your navigation, Mercedes me connect will display gas and charging stations on the map with helpful information like prices, fuel type, hours of operation and more. [2] [6]

Calculate your route based on your vehicle’s remaining range and the charge stations along the way. [2] [6]

Need parking? View parking facilities near your location, along with current availability and prices. [2] [6]

Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit. [2] [6]

Have the option to view location-specific weather and temperatures within your navigation map. [2] [6]

Based on your completed trip data and habits, the Mercedes me app suggests a selection of likely destinations, which you can send to your vehicle with just a click. [2] [6]

Assistance & Support

Assistance & Support

Get reminders of upcoming service, and book an appointment with your preferred service dealer.

With any vehicle, wear and tear is bound to happen. Be notified if your car is in need of servicing or a certain part needs to be inspected.

If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.

In the event of a breakdown, your vehicle data and position will be relayed to the Roadside Assistance Center for immediate assistance.

Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.

Get the latest software installed over the air, so your vehicle is optimized with the most current information from Mercedes-Benz.

Concierge

Concierge Service

For select 2019 and 2020 models, customers with an active subscription to the Mercedes me connect Concierge Service can access a 24/7 assistant who will happily assist them with travel accommodations, reservations, purchases, important reminders, questions, or almost any other request.[4]

Have a Mercedes-Benz Concierge send an address directly to your in-vehicle navigation.

Entertainment

In-car Wi-Fi

Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet. [6]

Access TuneIn® Radio using your vehicle’s head unit to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports and more. [7]

Frequently Asked Questions

Connected Car Services

Mercedes me connect (Mmc) is a telematics, connected car program. It is a suite of in-car technology features that gives you control over your car, and control over your life. It includes features such as Remote Engine Start, Remote Lock & Unlock Services, etc. Mercedes me connect is the link between the driver and vehicle. In Canada, Mmc is available on all model year 2019 vehicles or newer, with the exception of the B-Class, smart and Mercedes-Benz Vans.

No, due to its limited functionality (no remote services), we do not offer the Mmc adapter in Canada. Although it is offered in Europe, it is not compatible on Canadian vehicles.

You can create your Mercedes me account at any time on the Mercedes me Portal. However, in order for you to enable and use your Mercedes me connect (Mmc) services, your Vehicle Identification Number (VIN) must be paired to your account. The action of pairing can only be done by an authorized Mercedes-Benz dealership. You will need to present a valid proof of identity (Driver’s License), provide the email address used for your Mercedes me account and present a copy of your vehicle's registration. Once the pairing completed, you will need to accept the Terms of Use and activate Mmc services in your Mercedes me account. Finally, you will also need to download the Mercedes me App on the App Store in order to use connected services on your mobile device.
View All
  • Terms of Use
  • Privacy Policy
  • Connected Vehicle Services

Find a Dealer

Customer Support

For all questions or support requests regarding Mercedes me connect, please contact us.
Email Us

  • SUVs
  • Coupes
  • Sedans & Wagons
  • Convertibles & Roadsters
  • All Vehicles
  • Future Vehicles
  • Certified Pre-Owned
  • Corporate Sales

  • Build Your Own
  • Compare Vehicles
  • Find a Retailer
  • Search Inventory
  • Special Offers
  • Payment Calculator
  • Schedule a Test Drive
  • Apply for Credit
  • Request a Quote

  • Mercedes me connect
  • Owner Resources
  • Vehicle Service & Maintenance
  • Owner's Manuals
  • Wheels and Tires
  • Warranty
  • Roadside Assistance
  • GenuineParts
  • Accessories
  • Lease Return Options
  • Schedule Service
  • Recall Information

  • About Us
  • What is CASE?
  • Mercedes-Benz EQ
  • The Best or Nothing
  • 4MATIC
  • She's Mercedes
  • Mercedes-Benz Collection
  • News
  • Careers
  • Contact Us

Stay Connected

Receive the latest news, special offers and exclusives.
Subscribe
  • Instagram
  • Facebook
  • Twitter
  • YouTube

  • Mercedes-AMG
  • Mercedes-Benz Vans
  • Smart
  • Mercedes-Benz Financial Services
  • Mercedes-Benz ©2021 Mercedes-Benz Canada Inc.
    • Site Map
    • Cookies
    • Privacy and Legal
    • Français
*

National MSRP pricing is shown and is intended for informational purposes only. Prices do not include taxes, levies, fees, freight and delivery charges, insurance and license fees, as well as any other products or services not listed that may be available to you through your selected Mercedes-Benz retailer. Vehicle prices subject to change without notice. Dealer may sell for less. These prices do not apply in provinces with total/all-in pricing requirements. Please contact your local retailer directly by phone or in person for exact pricing details and total prices applicable in those provinces.

**

Stated rates of acceleration are based upon manufacturer's track results and may vary depending on model, environmental and road surface conditions, driving style, elevation and vehicle load.

1

**Mercedes-Benz Canada Inc. reserves the right to change or discontinue Mercedes me connect services at any time without prior notification or incurring any future obligation. See the terms of the Mercedes me connect Overview of Services.**

2

Not available on 2019 B-Class, CLA, GLA, GLC, GLC-Coupe, SLC, GLE, GLE-Coupe, SL, GLS, AMG GT and 2020 GLA, SLC, SL, 2021 SLC.

3

Mercedes me connect is not available on B-class, smart and Mercedes-Benz Vans.

4

Concierge Services complimentary for 1 year for 2019 and 2020 E-Class, GLE, GLS, CLS, SL, S-Class, G-Class, AMG GT, and AMG GT 4-door Coupé. The offer will be ending between November 1st and December 31st, 2021.

5

Assistance via the i-button or 'me' button is standard for as long as the vehicle's technology is supported

6

Requires Navigation, which is optional on some models.

7

Not available on 2019 A-Class without Navigation, and 2020 A-Class, CLA, GLB, GLC, GLC-Coupe, GLE and GLS without Navigation.

8

Remote Start not available on all plug-in hybrids and SLC, SL and AMG GT models.

9

Included in the Mercedes me app