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Progressive mobility built on industry-leading technology. Discover the ease and convenience of charging your all-electric Mercedes-Benz.

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The Mercedes-Benz app is the ultimate resource, putting control of your vehicle in the palm of your hand.

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Person holding smartphone displaying <i>Mercedes-Benz app<i>

The Mercedes-Benz app

Access your vehicle from anywhere and experience all the benefits of ownership with the Mercedes-Benz app.

Overview

Whether you’re remotely setting the cabin to the perfect temperature, checking your battery level, or locking your vehicle, the Mercedes-Benz app is here to make life easier.

Start your engine — anytime, anywhere.

The Mercedes-Benz app lets you prepare for any trip using the Remote Engine Start feature. Plus, you can cool down or heat the cabin, so as soon as you step inside, you’re completely comfortable and ready to drive.

Get vehicle upgrades via the Mercedes-Benz Store.

The Mercedes-Benz Store enables you to purchase digital upgrades for your vehicle or renew Mercedes-Benz app services after the complimentary trial.

Enhance your atmosphere with Pre-Entry Climate Control.

Set your preferred cabin temperature and activate heated or cooled seats with the touch of a button. Cold snap or heatwave? Establish your daily departure time so your vehicle warms or cools to the perfect temperature when you’re ready to roll.

Check battery and charging status.

Check your battery level and charging completion time right from your smartphone. Get real-time push notifications as your battery status changes, so you're never left guessing.

Remotely lock or unlock your vehicle.

Wondering if you remembered to lock your doors? No need to worry, you can use the app to lock or unlock your vehicle with the tap of a button.

Easily locate your vehicle.

You can pinpoint your vehicle’s location, whether you’re in a crowded parking lot or across the globe. Activate the horn and lights feature to find your vehicle even faster.

*U.S. data displayed

Connected Features

iOS Live Activities

The Mercedes-Benz app now supports Live Activities. Monitor real-time information about your vehicle’s charging status directly on your iPhone’s Lock Screen or on iPhone 14 Pro’s Dynamic Island. Disclaimer[1]

iOS Widgets

Keep tabs on your vehicle with our small or medium sized widgets. Simply tap the widget for a quick check or to take action.[2] Disclaimer[1]

Digital Vehicle Key

Using a compatible iPhone or Apple Watch, Digital Vehicle Key allows you to lock, unlock and even start your vehicle. [3] Disclaimer[2]

Service Reminders

Get reminders of upcoming service and receive real-time updates on maintenance.

Retrieve Vehicle Status

Get up-to-the-minute vehicle data, including mileage, fuel level, tire pressure and more.

Explore Other In-App and In-Vehicle Features

Unlock even more Digital Extras through the Mercedes-Benz Store.

Explore the Mercedes-Benz Store

Online Music

Thanks to Online Music, your favourite songs are now seamlessly integrated into your vehicle — stream directly via the MBUX multimedia system. Disclaimer[3]

Online Map Updates

Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.

Live Traffic Information

View live traffic information and optimized route guidance on your vehicle’s navigation.

Explore Other In-App and In-Vehicle Features

Unlock even more complimentary features through the Mercedes-Benz Store.

Explore the Mercedes-Benz Store

MB.CHARGE

Specifically designed for your EV, Mercedes me charge within the Mercedes me connect app seamlessly offers access to over 20,000 public charging points nationwide. Disclaimer[1]

Wallbox

When paired with the Mercedes-Benz app, you can start charging, enable access protection, view home and public charging history, estimate charging energy cost and more. Disclaimer[4]

Navigation with Electric Intelligence

Calculate the range of your route with Electric Intelligence, advanced navigation technology that takes into account charging stops, weather conditions and topography. Disclaimer[4]

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Mercedes-Benz Navigation

Thanks to traffic data in real-time and the intelligent networking of vehicles, you’ll know ahead of time about weather hazards or breakdowns so you can choose the best alternative route.

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Dashcam

Use your vehicle’s built-in camera to capture breathtaking videos from your front-row seat and fill your car-travel diary with unique footage.

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Acceleration Increase

Boost the performance of your all-electric Mercedes-Benz even further giving you a faster 0-to-100 KM/H time.

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More Digital Extras

Discover all the Mercedes-Benz Store has to offer. Activate exciting digital features and connected services to elevate your driving experience even more.

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Activation

Pair your vehicle and activate services right from the app.

The Mercedes-Benz app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Locate Vehicle and more, all on-the-go. Simply scan the QR code in the vehicle’s multimedia system or enter your Vehicle Identification Number in the app to pair your vehicle. Then, touch one button to activate all of your services. If you need assistance, call 1-800-387-0100 or visit your preferred Mercedes-Benz dealer.Disclaimer[5] Disclaimer[6]

Download today to take full advantage of your Mercedes-Benz Digital Extras.

Available on iOS and Android.

*U.S. model shown

Frequently Asked Questions

To become a Mercedes-Benz Digital Extras user, you must own a model year 2019 or newer Mercedes-Benz vehicle (excluding B-Class and smart) or a 2023 or newer Mercedes-Benz Sprinter Van. Digital Extras such as Vehicle Status and the Mercedes-Benz emergency call system are lifetime services, while Connect+ Services, including Remote Engine Start and Remote Door Lock and Unlock are complimentary for one year for 2023 and newer vehicles.[7] You will need to download the Mercedes-Benz app to use these features.

Your dealer will be happy to assist you with this at the time you purchase your vehicle. If you’ve already left the dealership, your connected vehicle services can be activated and deactivated right from the Mercedes-Benz app. Simply download the app from the Apple App Store or Google Play Store, or register and add your vehicle using the on-screen instructions, and then you will be able to activate your services. If you need further assistance, your dealer will be happy to assist you. Step-by-step assistance is also available here.

You do not have to provide a credit card to use Mercedes-Benz Digital Extras. Standard Connect services includes a wide range of safety and convenience features, while Connect+ services are complimentary for the first year starting with model year 2023. If you would like to renew your services afterwards, you will need to provide a credit card for payment in the Mercedes-Benz Store.

Most remote services will stop functioning but your account remains open and active for non-expiring services. You can view what is still active in the Mercedes-Benz app.

You can visit https://shop.mercedes-benz.com/en-ca/connect/ to view eligible services (when logged in), add the Connect+ Services to your shopping basket and check out. The service(s) will activate immediately once your vehicle has an active connection. Please note activation can take up to 48 hours depending on the coverage zone.

Once you have activated your services, your vehicle offers a multitude of connected car features. Visit our YouTube channel to see an overview of Mercedes-Benz app

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Customer Support

For all questions or support requests regarding Mercedes me connect, please contact us.

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