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Brake Booster Recall Information

Mercedes-Benz Canada (“MBC”) has launched a voluntary recall for the Brake Booster on certain ML, GL, and R-Class vehicles (platforms 164 and 251). MBC is requesting owners to stop driving their vehicle until inspecting it at an authorized Mercedes-Benz service partner and being instructed that their vehicle is safe to drive.

The following models are affected by this recall campaign:

  • 2007-2012 GL models (GL 320, GL 350, GL 450, GL 550)
  • 2006-2011 ML models (ML 320, ML 350, ML 500, ML 550, ML 63)
  • 2006-2013 R-Class models (R 320, R 350, R 500, R 550, R 63)

 

If your vehicle is affected by this campaign, you should immediately stop driving, and follow the following steps:

  1. Book an appointment with your authorized Mercedes-Benz service partner. If you require alternative transportation once your appointment is booked, please discuss this with your authorized Mercedes-Benz service partner.
  2. Contact roadside assistance (1-800-387-0100) to have your vehicle towed to your authorized Mercedes-Benz service partner on the day of your appointment. This tow will be covered by our Mercedes-Benz Roadside Assistance.
  3. When the vehicle arrives at your authorized Mercedes-Benz service partner, the brake booster will be inspected, and depending on the results, you will be advised accordingly:
    1. You may be advised that no replacement is necessary and that your vehicle is safe to drive.
    2. You may be advised that no immediate replacement is necessary, that the vehicle is safe to drive, and that you will need to return within two years for a follow-up inspection.
    3. You may be advised that a brake booster replacement is required. If the vehicle is unable to be driven, your authorized Mercedes-Benz service partner will be equipped to offer you either mobility or alternate options.

 

Should you have any further questions, the Mercedes-Benz Customer Assistance Centre can be reached at 1-877-864-6013.

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