Will my personal information be shared with anyone?
No. All personal and payment information will be kept confidential. However, high level details will be used to validate your ownership status and may be shared with Mercedes-Benz Canada for auditing purposes only. This information will never be used to contact you.
Which concerts will I be able to purchase tickets for?
There are blocks of reserved premium tickets at every seated-configuration Live Nation concert across the country. General admission tickets for smaller club shows will also be available for sale on a first-come, first-serve basis.
Where are the seats located?
The block of reserved premium seats varies by venue and artist. Please speak with the Mercedes-Benz Star Access Concierge directly to find out about available seats for shows.
As a customer, am I guaranteed to get a ticket to the show I want?
No. There is a limited number of seats available and tickets will be sold on a first-come, first-serve basis.
Can I purchase tickets at my local dealership or through my Sales Consultant/Service Advisor?
No. The only way to purchase tickets is through Mercedes-Benz Star Access, facilitated by Live Nation.
Can I purchase tickets to Live Nation shows outside of Canada?
No. Mercedes-Benz Star Access only provides access to Live Nation shows within Canada.