The following policy has been established by Mercedes-Benz Canada to govern the provision of services with Regulation 191/11, “Integrated Accessibility Standards” (“Regulation”) under the Accessibility for Ontarians with Disabilities Act, 2005.
These standards are developed to break down barriers and increase accessibility for persons with disabilities in the areas of information and communications and employment.
Mercedes-Benz Canada is governed by this policy as well as the Accessibility Standards for Customer Service Policy and the Accessibility for Ontarians with Disabilities Act, 2005 in meeting the accessibility needs of persons with disabilities.
Training Employees and Volunteers
Mercedes-Benz Canada will continue to ensure that its process for receiving and responding to feedback is accessible to persons with disabilities by providing, or arranging for the provision of, accessible formats and communications supports, upon request.
All feedback processes have to be in an accessible format, if you ask for feedback from employees.
Accessible Formats and Communication Supports
Accessible Websites and Web Content – MANDATORY SECTION
Recruitment, Assessment or Selection Process
Notice to Successful Applicants
Informing Employees of Supports
Accessible Formats and Communication Supports for Employees
Workplace Emergency Response Information
Documented Individual Accommodation Plans
Return to Work Process
Performance Management, Career Development and Advancement & Redeployment
Questions about this policy